SERVICES CLIENT REQUIREMENT WAITING TIME
1.      Registration Identification documents (National ID card/Passport)

Consultation fee

Emergency – Immediate

 

Non-emergency – 10 minutes

2.      General Consultation  Attendance card 30 minutes
3.      E.N.T Services Attendance card with booked date 30 minutes
4.      Laboratory Services

·        Salmonella test

·        H. Pylori test

·        Random blood sugar

·        O/C test

·        Urinalysis

·        Pregnancy test

·        Occult blood test

·        Full haemogram

·        ESR

·        Malaria Ag test

·        Blood slide for malaria

·        HIV test

·        Hepatitis B/C test

·        VDRL test

·        Blood grouping

·        U/E/Cs test

·        LFTs test

·        Uric acid test

·        Calcium test

·        PSA Qualitative test

·        Lipid profile test

·        HBAIC test

 

 

 

 

 

 

 

 

 

 

Investigation request form and payment for investigation

 

 

30 minutes

30 minutes

15 minutes

30 minutes

30 minutes

15 minutes

30 minutes

20 minutes

1 hour

30 minutes

40 minutes

20 minutes

30 minutes

30 minutes

20 minutes

15 minutes

1 hour 30 minutes

2 hours

40 minutes

40 minutes

30 minutes

1 hour

5.      Ambulance Services Call/Booking Immediate/depends on booking time
6.      Antenatal clinic Attendance card with booking date Depends on the procedure
7.      Physiotherapy services Attendance card Depends on procedure
8.      Pharmacy Services Valid prescription form 30 minutes
9.      Clinic review Attendance card 30 minutes
10.   Medical examination and reports Attendance card 30 minutes
11.   Minor surgeries Attendance card with booked date

 

Emergency – immediate

 

Non-emergency – depends on the procedure

12.   Family planning Attendance card with a booked date/walk-in Depends on the family planning method